First the chair itself.... it is very comfortable with easy adjustments for both height and firmness. Second..... the assembly was so well-explained in the instructions assembly was easy. Color-coded hardware in small packages with each package clearly marked for Step 1 Step 2 etc. I wish all manufacturers would show they really care about making assembly easy for the customers. It's the little details that really count when making the customers happy.
I bought this chair instead of the Lazy Boy due to price. I had tried chair in store. Upon arrival and assembly of the chair the appearance is nice but....it's not near as comfortable as I had though it was or would be. It does go higher than my previous chair. But near the back of the seat it seems a little hard. I just dont seem to fit in the chair seat comfortably. I have had it going on 2 weeks and maybe it still needs broke in but I would recommend trying an alternative. Also I purchased the chair elsewhere but it is same chair.