The folks assisting were wonderful from beginning to end. It was a gift for my husband he returned it for a different chair that better suited is frame.
I bought this for my boyfriend as a present. He is a retired/disabled Army Vet. He broke his back while serving so he needed something with good support and comfort. He really liked the color but even more loved that he can sit comfortably for a few hours while playing video games with the boys. It’s also the perfect size for his vibrating massager pad that fits over the front of it perfectly. Happy with purchase!