The chair was packaged safely and securely. All the connection points lined up perfectly which tells you that this is a high quality product. I would be happier if words were added to the instructions. Pictures are okay but words would help make sure that the pictures were being interpreted correctly. In order to get that last piece attached I had to abandon the instructions and figure out how to attach the back using only my two hands since I did not have access to another person to allow me to follow the pictures. I was triumphant after conquering that final piece and the chair is very comfortable.
I thought I had purchased the same chair just an updated version. Chair is very uncomfortable cushion is not as think as it says it is. I needed a chair that was easy on my tailbone the previous chair I had met my needs perfectly. This version of the chair is not. I would not recommend this chair for anyone
It's so nice I regret the time I didn't sit in it. using my laptop before. I had a mechanic friend who built it for me he used an expensive tightening tool he had.
The first chair arrived with a defective base bracket and I was fortunate to receive a replacement chair before o returned it because the second one had a defective arm bracket. I pieced together one good chair from the two Boxes and returned the defective parts. I’ve had the chair for only a few weeks and I can feel that the padding is already showing signs that it will not last on the arms. It wobbles more than you would expect even after retightening everything. I don’t expect it to last long