Customer reviews from Staples
Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51474) - Gray
Average customer rating
4.4
(2,995 Reviews)
Rating breakdown 2,995 reviews
5 Stars
2,069
4 Stars
518
3 Stars
165
2 Stars
84
1 Star
159
80%of customers recommend this product.
(
8 out of
10)
Customer Reviews for Staples - Mcallum Ergonomic Bonded Leather Swivel Manager Chair, (51474) - Gray
Customer Rating
1
Replacing Parts Too Often
on February 3, 2025
Posted by: Mike R
Three years into ownership and Staples makes you jump through hoops before they will honor the warranty. You need to have the original receipt - regardless of the fact that I've had to call to replace parts before. Doesn't matter if the manufacturing date tag on the bottom of the chair shows it is well within the original warranty period. This is aside from the fact that both the seat and one of the arms have needed to be replaced already on a lightly used chair.
Written by a customer while visiting Staples
Posted by: B.G.
from Phoenix
Verified Purchase:Yes
I bought my first office chair at Staples years ago. I thought it was time for an upgrade. Fortunately Staples was having a sale. My new chair was inexpensive and plush. I did not appreciate the heavy pressure to buy the warranty which along with sales tax added about $30.00 to the price. Still it’s a great chair.
Written by a customer while visiting Staples
Posted by: SARAH M.
Verified Purchase:Yes
This is a very comfortable chair for long periods of time. I would recommend this chair!
Written by a customer while visiting Staples
Customer Rating
1
JUNK!!!!
on January 11, 2025
Posted by: Jess
This chair is comfortable to sit in BUT the only thing holding the back onto it is the 2 screws on each arm rest and those constantly come loose!! The fact that it’s a month old and they have to be tightened often is ridiculous! I had hopes for this chair and it does look good and it’s super comfortable but the arms are always loose and one day the back will fall off!
Written by a customer while visiting Staples
Posted by: B.C.
Verified Purchase:Yes
Just needed a basic work from home chair. Excellent nearly half off Black Friday deal. Surprised by the cushion comfort and quality. A bit tricky to connect the arms and need two people. Otherwise great value
Written by a customer while visiting Staples
Posted by: RAD67
Verified Purchase:Yes
Great chair very comfortable well-built and affordable and overall looks great in my office.
Written by a customer while visiting Staples
Posted by: Gary
Verified Purchase:Yes
This chair is the most comfortable chair I have ever had. And it's a Christmas gift from my grown up kids. !!!!
Written by a customer while visiting Staples
Posted by: MICHAEL
Verified Purchase:Yes
This chair is extremely comfortable and half the price it used to be and even though none left (except the one on display) you shipped one in and assembled it for me in about 2 days!!!
Written by a customer while visiting Staples