Nice chair. Adjustments/controls easy to use. Only 2 complaints but still 5 star quality. I would like the adjustable arm rests to go one position lower. I use this chair at a table top desk and even at the lowest position the arms bump into the desk top and are unable to slide under the desk. The head rest is easily adjustable up and down but it would be more comfortable if it could also adjust more back to front.
We've had the chair for about a week and so far my husband says it's a really good chair. He would have preferred no headrest but all the chairs seem to come with them. Everything else was what he was looking for: armrests flexible seat back lower back support. Ordered it online (cheaper than in the store) and assembly was relatively quick.