I have had 3 of these chairs over the years. They are so comfortable! I have sciatica and the mesh seat really helps with that. The main issue with this chair is that after about a year the hydraulic lift will push through the plastic base crack it and no longer go up and down.
Response from StaplesBy December 19, 2024
We're sorry to hear about your experience. Staples has improved the Dexley chair base design to address the issue you've reported. We stand behind the quality of all our own brand products. If you have not yet done so please contact the Staples Product Support team for further assistance at 800-425-0049 or ProductBrandsSupport@Staples.com.
After a week of use I'm very happy with the feel and sturdiness of the chair. One star subtracted for assembly which is straightforward enough only after one figures out the truly awful graphic instructions. And you'll want a second pair of hands to hold the assembly in place while you're trying to tighten the bolts.
I found the lumbar support to be extremely comfortable and my only complaint is that that gas cylinder keeping the height up is somewhat weak. I am 240# and after 3-4 months the cylinder slowly lowers. If you are a bigger person I recommend the warranty addon to give you three years of service