Liked the look and feel of the chair. Easy to assemble (took 30mins and an Allen wrench) our 8yr old was excited to help his Dad. Still needs to be tested for durability and strength. It is very comfortable. Had a coupon for online purchase. The representative at the store said we could purchase online while at the store and can walk out with the item since it was available. Thanks for helping us out!
My chair did not come with screws. Had to call (there is no support email and their help chat didn't function for me). My box looked like it had been opened before though all the parts looked new. Support was understanding and offered me a refund if I chose so but I instead opted for just the screws. ------ The chair itself is great. The mesh helps air circulate instead of trapping heat behind me. Even took a few naps on it a few times. Size is ideal for me (I like to sit with one of my legs under the other) with room to spare. Was concerned about holding my weight but it has been doing very well for the few weeks I've owned it. Helps me sit with better posture and the headrest adjusts to me nicely. Really light and easy to assemble. I wish the armrests would have had easy adjustable tilting inwards/outwards (they're stationary after you screw it in) and that the mesh was a bit easier to clean crumbs. The caster wheels don't always roll sometimes they drag on my carpet. Don't have any real gripes other than those.