Although this chair seems sturdy it is not as comfortable as I thought it would be. The mesh seat is firmer than I expected and the size overall is big enough for an overweight person. I thought I would like the look of it but it did not fit as well as I hoped into the decor because of the see-through back.
What an improvement over my old desk chair! I feel comfortable and supported all day long in this chair. It has definitely improved my concentration and focus on my work. Wish I’d bought one sooner!
My chair did not come with screws. Had to call (there is no support email and their help chat didn't function for me). My box looked like it had been opened before though all the parts looked new. Support was understanding and offered me a refund if I chose so but I instead opted for just the screws. ------ The chair itself is great. The mesh helps air circulate instead of trapping heat behind me. Even took a few naps on it a few times. Size is ideal for me (I like to sit with one of my legs under the other) with room to spare. Was concerned about holding my weight but it has been doing very well for the few weeks I've owned it. Helps me sit with better posture and the headrest adjusts to me nicely. Really light and easy to assemble. I wish the armrests would have had easy adjustable tilting inwards/outwards (they're stationary after you screw it in) and that the mesh was a bit easier to clean crumbs. The caster wheels don't always roll sometimes they drag on my carpet. Don't have any real gripes other than those.
My son loves the comfort and adjustment for almost on every part on this chair. Great buy it was on sale and sales person helped us to find stores that still have them in stock. Great customer service