Was really pleased with this purchase. Been using a hand-me-down office chair for the better part of 4-5 years and after a recent move and looking to remodel the home office in our new place it was clearly time for a new chair. Fell in love with this in the store the moment I sat in it -- with any furniture you really have to try before you buy. I personally like mesh seats though your mileage may vary if you prefer leather or plush/cushion. Having the adjustable head/neck rest and lumbar support was a key motivator for the purchase as well. As someone with lower back problems these both help encourage good posture and a comfortable seat for long days (especially when working from home). Last and likely most important is the assembly. It's incredibly simple and straightforward and comes with everything you need to get it together. Only took about 30-45 minutes to assemble without any trouble. If you happen to have a solid hex wrench you could likely even do it faster.
I have found the chair to be very comfortable. The main reason I picked this chair is most chairs I have seen for sale have been too short. The seat is not tall enough. This chair is tall enough for me to make the height to my desk correct.
The chair itself seems OK so far but this is the THIRD Dexley chair I've had! The first 2 were delivered damaged-in-the-box (same piece each time: the plastic shroud that covers the bar that connects the back to the seat). The only reason I have it now is that I had the store personnel assemble it for me to be sure that the same part didn't arrive broken a third time.
With the shift to work at home I needed a desk chair that did not make my back hurt after an hour or two. I visited a store and was ready to buy a different model but it wasn't in stock. So I went to a store that had the model I was interested in but the manager recommended I try this one. I decided to grab it as it felt good and had the neck and lumbar support I know I need. One week in it has done the job. As long as I remember to get up and walk around the house (I do that a lot i the office) I'm doing fine and even if I don't get up and move around the aches are minor I am not a mechanically inclined person and assembly instructions often give me fits. I can say that while it took me a bit longer than I had hoped I did manage to assemble the chair without any fits of anger and rage. i would recommend this chair.