I really wanted to love this chair. I was really looking forward to the mesh style chair. It seemed quite comfortable at first. I love the adjustable arms. That's about the best thing about it. The rest isn't good. The lumbar support isn't very good and the adjuster didn't help much as it's very limited. It requires a lot of force just to recline in it and you can't stay reclined unless you're forcing it. It sits too upright without any wiggle room like most other office chairs have in the locking mechanism. I was able to looked past all of those issues but the deal breaker was how painful and numb my legs and butt became after sitting in the chair for only a couple hours at most. I am not a heavy guy at all. I think this chair was made for heavy-set people to be honest. I'm 5'8" 142 lbs athletic build. I should've maybe went with the Hyken. I may try it when it goes on sale again.
I was not a fan of the chair. I thought I was going to love it based on the amount of research I did but that was not the case. For reference I am a larger individual at 6’5” and 250lbs. The chair was extremely easy to assemble all of the parts and pieces were included. The headrest was pretty nice but not something I saw myself using often. The seat and mesh was really my problem. The seat was not comfortable and I could not see myself sitting on it all day with me being a remote employee. The outside area of the seat there is a hard plastic so when my butt would sink into the mesh I could feel the plastic on both outter sides near my legs and butt. Just wasn’t comfortable and like I said it could be because I am larger but that is the reason I chose the Dexley over the Hyken.
The chair sat well but at the work station it simply didn't work because it lacked a feature to tilt the seat forward so my legs would be better on the floor. I had to return it and it doesn't seem that Staples offers a chair with a true tilt seat feature.
I don't know what it is but I can't sit in the chair for more than 2 hours before my rear hurts. The back is great and I like the headrest but I just can't keep it.