Delivery was fast and it arrived in good shape. Directions to assemble were easy to follow. Assembly goes fast if you have an electric tool set with hex heads. The included hex key was a nice addition but it would have taken forever. The mesh seat and seatback are very comfortable and are as comfortable as the pricier chairs I've used over the years. Includes a headrest while some competitors would charge for that extra piece. The rollers are smooth and seem solid and the chair is fully adjustable with the exception of the lumbar support. That only moves up or down not in and out. Regardless plenty of lumbar support for most people. Definitely recommend this chair.
I purchased this chair as a replacement for a gaming chair. I thought a gaming chair was a perfect choice for sitting for hours while working from home but I was wrong. It was extremely uncomfortable. This chair is much more comfortable constructed better rolls easier and is easy to assemble. I also like the mesh bottom and back for the breathe-ability and for staying cool. The one drawback is the seat does not tilt. It feels like it leans forward slightly. I was able to get it on sale too. The normal price was more than I wanted to spend. But as I found out with the gaming chair you get what you pay for.
After borrowing a similar Staples brand chair from a co-worker I convinced by husband that he needed this chair for his home office. What a mistake! We bought the chair in March and the mesh fabric has already come apart from the seat frame. The weight limit is 275 lbs my husband is well under the limit. This might be a good chair for someone at least 5'10" and under 175 lb. The seat is deep so you need long legs to be able to sit back far enough to get the benefits of the lumbar AND for your feet to touch the ground while sitting at your desk at a comfortable height.