Half of this chair is really comfortable...the rest not so much.
on July 20, 2020
Posted by: G
I purchased this chair about five hours ago. I can tell already that I'll be returning it tomorrow. The mesh seat is quite comfy. However the lumbar isn't so much of a support as it is a barrier to sitting back comfortably in the chair. There was also an odd issue with attaching the back. There are holes for 5 bolts yet they only supply 3 bolts. The armrests are padded well but for me they didn't quite reach far enough back to be comfortable when reclining. They became more of a wrist rest. After sitting in it for a short amount of time my hips ache and it feels like my tailbone is being jammed. Again this is due to the lumbar pushing me forward more than it is the seat itself. When I get off the lumbar the seat is very comfortable. However as someone with back issues I need the support so this chair didn't work for me. I won't discount any positive reviews as everyone has a different view of comfortable. If you're 5'10" the headrest also hits awkwardly but not nearly as awkwardly as the Hekken I sat on in the store. That one flat out hit me in the shoulder blades and that was the end of my intention of purchasing it which is how I wound up with this chair instead. Again the seat itself is comfy and the armrest is nicely padded it's just everything else that wasn't to my liking.
I just finished assembly which was not difficult using the included instructions and the required hex wrench. So far the chair seems fairly comfortable and has good adjustments. The only issue was that the chair was delivered to the wrong address and my neighbor up the street was kind enough to bring it to us.
Good chair for the price. Much more comfortable than my last home office chair. I was looking for something that would be similar to my workplace office chair at an affordable price point and this hit the mark. The mesh seat and back keep me comfortable and supported for long days and marathon Zoom calls. The headrest is a nice feature but it does snag my hair so I might end up removing it.
I recently had an issue with a new chair I had purchased and the customer service parts department was so helpful. They solved the problem so quickly without any issues and I really appreciate all the hard work.