So many office chairs out there don't have solid neck support. This chair is fantastic. Allows me to rest my head thereby relieving my neck pain. Furthermore you can situate the chair so you sit upright or tilt back...either way your neck is supported. Love this chair.
This chair was delivered last week after I purchased it within a Staples store. Assembly was smooth as the instructions are clear. Using a drill if you have one will definitely expedite the process. The chair itself is great. I'm a very big guy (320 lbs). The chair holds up great. The lumbar support in the back is exactly what I needed. I can see this chair lasting quite a while. If you're apprehensive feel free to go for it.
Have been working from home for a few months now and needed to get a better chair and this was a good fit and on sale at local Staples but they didn't have any in stock at the store so they staff ordered for me online at the store and has worked out just great!