Me and my family are enjoying the chair. So far no complaints! Sometimes we each have to spend hours at the computer for school & office work so we needed a chair with good back support. We've had it for 2 weeks and no one had mentioned any lower back problems.
The Dexley Mask chair was very easy to put together. It is comfortable. Since I am working from home and sitting in the chair for about 81/2 hours I need a chair that gives back support. The extra head support was a great addition. I would recommend the chair.