Very well packaged. Easy Assembly took around 30 minutes. It’s designed to be ergonomic not cushy. It does the job. Better for 5’10’ or taller people. Basically it’s a poor mans Herman Miller Aeron. Did add New Rollerblade style wheels. Loving it so far!
This chair is very comfortable considering I am teleworking. For me it's a good ergonomic fit - adjustable headrest chair high and adjustable arm rest.