Customer reviews from Staples
Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Average customer rating
4.4
(5,442 Reviews)
Rating breakdown 5,442 reviews
5 Stars
3,769
4 Stars
902
3 Stars
257
2 Stars
189
1 Star
325
92%of customers recommend this product.
(
94 out of
102)
Customer Reviews for Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Customer Rating
2
Tried in store but was uncomfortable at home
on February 28, 2025
Posted by: Jennifer J.
I've been needing a new office chair so popped into Staples to see what they had. I tried this and was pleasantly surprised - especially since it was 50% off. I liked the adjustable headrest and adjustable-height armrests. The light gray color was nice enough for my office aesthetic though I'd prefer a mauve or light blue chair. Still the headrest and adj-height armrests were new features for me so I was pretty excited. Was unsure about the lumbar support because in the store it seemed too strong -- or perhaps it was like shoes and going from low-support to high-support is painful at first then feels amazing long-term? I wasn't sure. The next day at home I realized the sale ended same-day so my spouse went and bought it for me. Built it (easy except for the 5th wheel which was a struggle) then I sat in it...and immediately felt pressure under the front of my legs. The seat is mostly mesh with the front 3-4" padded -- and the mesh was looser tension so you kinda fell into the seat while the front foam stayed sturdy. Would have been awful to sit in it long-term. My spouse tried it too and said the same thing (without me telling him what felt bad to me). Maybe the one in the store was worn in maybe it's just a quality variance idk. We are now disassembling it and packing it back up 5 mins after assembling it.
Response from StaplesBy March 3, 2025
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with ***. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^
Written by a customer while visiting Staples
Customer Rating
1
Unbearable Squeaking and Creaking
on February 26, 2025
Posted by: RL.
I've owned this chair for no less than 30 days and put it through normal use and it's already providing a squeaking sound so horrendous it is basically unusable. I work online and the noise is so bad I received comments on it. This is unacceptable.
Written by a customer while visiting Staples
Posted by: S.H.
Verified Purchase:Yes
Worth every penny. Sturdy high quality material and sturdy design Comfortable as is but could easily accommodate cushions if desired. Lumbar is actually useful unlike cheaper models. Adjustable headrest seat height armrests (up & down only) and backrest tilts to desired resistance. Would recommend and buy again.
Written by a customer while visiting Staples
Posted by: JOSEPH R.
Verified Purchase:Yes
chair is well built easy to assemble looks good it is not as comfortable as I would like but I will grow into it.
Written by a customer while visiting Staples
Posted by: DONNA K.
Verified Purchase:Yes
It’s awesome!!! I would recommend staples for anyone looking for a computer chair !!!
Written by a customer while visiting Staples
Posted by: M.W.
Verified Purchase:Yes
I needed a new chair for my office since I have to go in more nowadays. At home I have used my *air-on* for 4-5 years and this seemed like a decent alternative for a literal fraction of the price. I bought online and picked up in store. It was ready quickly and packaging was clearly both adequate + zero damage (always a good first impression!). Instructions were refreshingly simple and human-focused. I assembled in 45min and the chair is very solid. I am very happy with the price to value because it feels relatively similar to my *air on* feature and comfort wise. I am 6’4” ~270 and like to recline- the chair handles me effortlessly. The mesh does not feel stressed at all. (I had read some reviews of the bottom mesh failing- this has not been the case and as I noted I am not petite!). To be honest it feels like a $300-500+ chair. I am hoping it lasts years but feeling confident because of how robust & comfortable it feels. No cons to speak of after several weeks.
Written by a customer while visiting Staples
Posted by: MICHAEL A.
Verified Purchase:Yes
Great product at a great price
Written by a customer while visiting Staples
Posted by: REBECCA S.
Verified Purchase:Yes
I appreciate the good support and ability to be at the appropriate height for my keyboard.
Written by a customer while visiting Staples