The only downside to this chair is that it had a weird chemical smell for the first week but that's gone away. I'm very pleased with the overall comfort and how solid it feels.
Only bought this a week ago or so… so time will tell. Seems very well built and is very comfortable. My wife did not like the headrest option so I did not install it. Wished there was a way to buy it without for a few less shillings.
My hubby & I were sitting in really old uncomfortable chairs at our desks. My chiro suggested a flex-fit chair & said we should go to Staples instead of paying $1000+ for a chair that's being marketed heavily. We bought two Union & Scale FlexFix Dexley Mesh Task Chair in Blue. The chairs are very comfy fit our bodies ergonomically (I'm smaller than hubby is & the chairs still work well for both of us). We put the chairs together in about 30 minutes & they look & feel great. The associate at Staples (in-store) was fantastic; he helped us order the chair & was very patient while we read reviews & compared the brands. So far we're pleased & happy we didn't spend $1000+ on chairs.
Very clear assembly instructions and so far works perfectly as advertised. Has the lumbar and neck support of chairs costing twice as much. The mesh is cool and supports my 215 lb 6’2” body well. Highly recommended.