base of my chair cracked in the center where it slides over the center shaft.
on April 7, 2021
Posted by: P.P.
Verified Purchase:Yes
very disappointed that the base split after only 10 months of use ! I am not overweight and only used it for 6 hours a day. Luckily it was under the warrantee and Staples helped me out. Was there a defect in the design ??
After assemblying chair I discovered Tilt-Tension adjustment does not work. So when you sit the back rest (not the seat) rocks back about 6 inches. Adjusted tilt-tension all the way in and all the way and it made no difference. I will return to staples.
Chair arrived promptly as promised. Delivery person was professional and helpful. Assembly instructions were clear and straightforward though I used my own Allen wrench with its actual handle (using the one supplied would have worked but taken longer). The only thing is that I was mystified by the headrest; at no position adjustment does my head come within six inches of the headrest so I'm unsure what exactly its purpose is. I'm not qualified to say whether or not the adjustable lumbar support does its job but I can say that it does feel quite comfortable.
I have had this chair in my office for less than 6 months. It is comfortable to sit on for my built of 5'9" and 130 lbs. Having said that the mesh seat had already started to sag with my weight but not yet hitting the plastic frame underneath the seat. I am afraid it would not last beyond a year at least for the mesh seat portion. I would probably not buy it again unless there is a good sale.