"It has a sturdy structure and is easy to assemble but the mesh on the seat is too loose causing the front foam to push upward excessively. I'm not sure if this issue is specific to my chair or a general design flaw.
Response from StaplesBy June 26, 2025
Hi Jaewon I'm sorry to hear that you're unhappy with your chair and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
This chair was easy to assemble and is very comfortable. Mesh feels good. Initially I wasn't sure about the headrest but is very convenient when laying on tilted back chair.
I have a home office on the west side of my home with no AC. I have previously had issues with chairs in the afternoon being uncomfortable and making me sweat but with this breathable material it is not an issue.
This chair's mesh started coming undone from the chair about a year into having built it. 6 months later 18 months total the mesh is coming off even further. I wouldn't recommend this chair.
Response from StaplesBy June 19, 2025
Hi Cameron I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS