I give this product a 4 star review. The seat is fairly comfortable for the long hours of work from home. However it was a bit difficult to assemble and I’ve still not managed to be able to get the head rest attached. The nail holes seem to be off. Otherwise the rest of the chair is solid. I got the protection plan just in case anything comes undone however the mesh seems to be made pretty well.
I haven't had chair that long but so far good! It is comfortable & lumbar & head support are awesome. I sit at the computer for over 8 hours a day & beats the heck out of my old leather executive chair!!!!
This chair was easy to put together. It is a replacement for an executive chair with cheap fake leather that was falling apart. It is comfortable to sit in for long periods so far. We will see how long it lasts as it seems all chairs in this price point are replaced in about 3 years.
The wheels need to be pushed in place with significant force. Otherwise very easy to assemble. Attaching the head rest is optional and it looks better but less comfortable if not attached. I think the arms would not adjust low enough for a short person but otherwise it has lots of adjustments.