Customer reviews from Staples
Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Average customer rating
4.4
(5,444 Reviews)
Rating breakdown 5,444 reviews
5 Stars
3,770
4 Stars
902
3 Stars
258
2 Stars
189
1 Star
325
91%of customers recommend this product.
(
94 out of
103)
Customer Reviews for Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Posted by: ERIC L.
Verified Purchase:Yes
Very comfortable and was easy to assemble. Rolls easily.
Written by a customer while visiting Staples
Posted by: RAY C.
Verified Purchase:Yes
Very uncomfortable. I returned the chair.
Written by a customer while visiting Staples
Customer Rating
2
CHAIR KEEPS RISING BY ITSELF
on August 7, 2021
Posted by: Kodi D.
I normally don’t write reviews but this is driving me crazy! Typically there’s a set screw to adjust the cylinder but this model doesn’t have one. So when I lower it slightly it’ll raise back up overnight! So annoying!
Written by a customer while visiting Staples
Posted by: CHERYL H.
Verified Purchase:Yes
The chair would be great but the screws for headrest keeps falling out need washers
Written by a customer while visiting Staples
Posted by: Bryan
Verified Purchase:Yes
Wouldn't recommend it because the lumbar support gives me a lot of pain and it is VERY flimsy. When you lock the chair its a joke honestly because it has 3-4 inches of give to it so it isnt very supportive. It also can't lock in recline. The armrests are too wide even when screwed in as closest to me and the headrest never stays in place. Probably my biggest gripe with this chair is that when you scoot in all the way your tailbone sits on the hard plastic frame of the chair under the mesh and really in most positions so do your legs its very obvious when it happens and its very uncomfortable.
Written by a customer while visiting Staples
Posted by: NOLAN M.
Verified Purchase:Yes
I weight only 150 lbs. and after shy of one month the edge of the mesh seat is starting to pull out of it's seams. Given that I only even use it about half the time anyways as I have a standing desk this is honestly ridiculous. I went to contact customer support for Union & Scale and they aren't open on the weekends. We'll see if they resolve it later I guess.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Written by a customer while visiting Staples
Posted by: STEVEN S.
Verified Purchase:Yes
Very comfortable. Upgraded my office chair as I'm working from home a lot. This chair is very comfortable and doesn't give me lower back pain after sitting for long periods.
Written by a customer while visiting Staples
Posted by: Billy
Verified Purchase:Yes
I decided to buy this chair after returning the disappointing Hyken because it was way too small even for a 5'7 160lb dude. This chair however has much more room and doesn't dig into me in any way -- I can sit cross-legged one leg under the other or normally and it's all equally comfortable. The lumbar support so far has improved my posture and is adjustable a few inches vertically to wherever it feels best on you. The headrest on the other hand I wish could be lowered a little bit more but I can't complain too much because I'm a shorter guy and have this problem with pretty much every chair ever made. For taller people the headrest will be just fine and you might even want to take advantage of the ability to raise it higher. The only real downside to this chair so far and the reason I'm giving it 4 stars instead of 5 is the armrests; they're super hard and uncomfortable. After a few days of normal use I noticed my elbows starting to hurt and my skin was turning red from all the rubbing. I ended up solving this by buying some memory foam armrest covers and my elbows are thanking me for it. I'd recommend everyone do the same if you end up buying it and find them to be awful like I do. Overall though this chair is absolutely worth buying and I don't regret my purchase at all. Would recommend!
Written by a customer while visiting Staples