Customer reviews from Staples
Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Average customer rating
4.4
(5,387 Reviews)
Rating breakdown 5,387 reviews
5 Stars
3,742
4 Stars
896
3 Stars
254
2 Stars
184
1 Star
311
90%of customers recommend this product.
(
73 out of
81)
Customer Reviews for Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Posted by: Tim
Verified Purchase:Yes
Good quality. Good value.
Written by a customer while visiting Staples
Posted by: ERIC L.
Verified Purchase:Yes
Very comfortable and was easy to assemble. Rolls easily.
Written by a customer while visiting Staples
Posted by: KURT J.
Verified Purchase:Yes
Good quality chair with good features. The mesh seat didn’t work for me. I exchanged it without issue and chose a replacement which I love!
Written by a customer while visiting Staples
Posted by: CHERYL H.
Verified Purchase:Yes
The chair would be great but the screws for headrest keeps falling out need washers
Written by a customer while visiting Staples
Customer Rating
2
CHAIR KEEPS RISING BY ITSELF
on August 7, 2021
Posted by: Kodi D.
I normally don’t write reviews but this is driving me crazy! Typically there’s a set screw to adjust the cylinder but this model doesn’t have one. So when I lower it slightly it’ll raise back up overnight! So annoying!
Written by a customer while visiting Staples
Posted by: NOLAN M.
Verified Purchase:Yes
I weight only 150 lbs. and after shy of one month the edge of the mesh seat is starting to pull out of it's seams. Given that I only even use it about half the time anyways as I have a standing desk this is honestly ridiculous. I went to contact customer support for Union & Scale and they aren't open on the weekends. We'll see if they resolve it later I guess.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Written by a customer while visiting Staples
Posted by: Bryan
Verified Purchase:Yes
Wouldn't recommend it because the lumbar support gives me a lot of pain and it is VERY flimsy. When you lock the chair its a joke honestly because it has 3-4 inches of give to it so it isnt very supportive. It also can't lock in recline. The armrests are too wide even when screwed in as closest to me and the headrest never stays in place. Probably my biggest gripe with this chair is that when you scoot in all the way your tailbone sits on the hard plastic frame of the chair under the mesh and really in most positions so do your legs its very obvious when it happens and its very uncomfortable.
Written by a customer while visiting Staples
Posted by: STEVEN S.
Verified Purchase:Yes
Very comfortable. Upgraded my office chair as I'm working from home a lot. This chair is very comfortable and doesn't give me lower back pain after sitting for long periods.
Written by a customer while visiting Staples