Easy to assemble Isabella didn't want the arm rests or the back headrest installed so I only assembled the base with wheels seat and back and it works well hope it holds up her excess weight! The salesman can't remember his name at the Staples in Lancaster California was very helpful both of us like your store and the one in Palmdale is good too! Take care all the best Bill Utvich
Good value for the price Simple locks upright (push the height adjustment lever in to lock). Good lumbar support. Also the option to not install the bulky neck support. I’d easily recommend this to anyone. I’m 6”2 210 and this chair is solid.