Customer reviews from Staples
Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Average customer rating
4.4
(5,387 Reviews)
Rating breakdown 5,387 reviews
5 Stars
3,742
4 Stars
896
3 Stars
254
2 Stars
184
1 Star
311
90%of customers recommend this product.
(
73 out of
81)
Customer Reviews for Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Customer Rating
1
Don't buy unless you are very petite.
on December 6, 2021
Posted by: jen
My husband and son have both had this chair and they keep breaking. The metal post on the base of the seat eventually cracks the plastic in the wheel base. They replaced the first one that broke now the replacement is breaking. Both my husband and son are within the weight range of the chair but it seems like maybe they need to change the range to under 200 pounds. Very comfortable otherwise.
Written by a customer while visiting Staples
Customer Rating
5
Union & Scale™ FlexFit Dexley Mesh Task Chair Blu
on December 6, 2021
Posted by: 5 mil Nitrile Powder-Free Glov
Verified Purchase:Yes
Great chair easy to assemble does have some weight to it but overall very pleased with this product and purchase
Written by a customer while visiting Staples
Posted by: ADAM O.
Verified Purchase:Yes
Easy to assemble. Comfortable. Features as advertised. So far so good! Bought for home office. Recommend this chair for anyone who works on a computer.
Written by a customer while visiting Staples
Posted by: CHARLIE
Verified Purchase:Yes
I replaced an executive style office chair that I liked very much until the fake leather started peeling off and became a real mess after about 6 years of relatively light use (~ 10 hours a week). I decided to go with a mesh chair instead of more fake leather. This chair adjusts well enough for me to get a good fit for my size; 5'8" and 145 pounds. I would like it better if the arm rests were a bit more cushioned but these are okay. The chair was easy to assemble and the parts were well organized/labeled. I'll note that the tilt resistance adjustment knob was very difficult to loosen initially. It is shipped fully tightened and it took a firm grip with help from some grippy work gloves to get it to start turning but was okay to adjust after that. During assembly the arm rests and back are attached using bolts that pass through slotted holes to allow some range of adjustment. You can bring the armrests closer in to the seat or spread them a bit more widely. The back can be brought forward or backward to help you position your backside in a good location on the mesh so you don't sit on the rim of the seat which would make you uncomfortable. The lumbar support height adjustment is easy to set but there isn't any adjustment for how much the lumbar support protrudes. The headrest pivots to give a bit of adjustment for height but it doesn't really raise/lower.
Written by a customer while visiting Staples
Posted by: KISHORE K.
Verified Purchase:Yes
Quality is very good
Written by a customer while visiting Staples
Posted by: JOHN O.
Verified Purchase:Yes
Assembly was easy used my own hex key to speed things along. Adjustability is as expected. Good airflow with the mesh. I swapped out wheels with bearing poly ones for easy of movement and quieter
Written by a customer while visiting Staples
Customer Rating
1
Hot garbage
on December 5, 2021
Posted by: Daniel S.
I've owned the chair for fewer than six months and the seat webbing is already separating from the hem. The chair will probably be unusable in a few weeks based on how it's tearing. The chair has led a relatively easy life the past few months in a house without children or rough use. Will update this rating based on my experience with the warranty process.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Written by a customer while visiting Staples
Posted by: JAN W.
Verified Purchase:Yes
I slumped over my computer so much Quasimodo’s posture looked better by comparison. Great chair at a great price
Written by a customer while visiting Staples