I bought this chair because of the mesh and headrest. When I recieved it the back portion of the chair was very loose and tilted to far back I thought it was due to the fact I didn't engage the lock. But when I found out the lock was engaged I returned it. Good concept just a few more dollars into designing and it would have been a great chair.
I can't believe what a difference it has made for me and my back since I got the chair. It is tremendously comfortable. I no longer need a cushion under or behind me. The fit is just perfect. I like the blue color too!! Livens up my desk area. And the wheels move me easily when I want to get up. I couldn't be more pleased with this purchase and the great price too!
I bought my Dexley chair over a year ago and had an issue where the main shaft below the seat went thru the base and now rests on the floor. I called the 1-800 number on the Union & Scale webiste and had an awesome experience. They answered right away and shipped out a new part immediately. It has been a while since I had a great customer experience like that. I never really considered the brand for an office chair but Union & Scale just crushed it and made a customer.
I expected delivery in 3 days it arrived the next day! Chair is comfortable and significantly better than the traditional executive chair I had for 7 years.
Our local Staples didn't have the chair available to take with us. The chair was delivered to quickly. It was easy to assemble. We've been using the chair for 2 weeks. It is sturdy and comfortable.
The chair comes unassembled. However it is easy to put together but may need two people. The chair is comfortable and rolls nicely on my hardwood floor.