Customer reviews from Staples
Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Average customer rating
4.4 out of 5
4.4
(5,387 Reviews)
Open Ratings Snapshot
Rating breakdown 5,387 reviews
5 Stars
3,742
4 Stars
896
3 Stars
254
2 Stars
184
1 Star
311
90%of customers recommend this product. 
(
73 out of 81
)
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Customer Reviews for Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Customer Rating
2 out of 5
2
Bottom Mesh Loose
on January 30, 2022
Posted by: Ari
Verified Purchase:Yes
The chair was great when I first got it but I am only 150 pounds and 5 months later the mesh has already started to come loose from the edges of the chair. Very disappointing.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
More than expectation
on January 30, 2022
Posted by: ADNAN S.
Verified Purchase:Yes
Love the chair in all regards. it is comfortable sturdy and gives a great look.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Purchased nine office chairs
on January 29, 2022
Posted by: MELODY
Verified Purchase:Yes
Ken Retail Large Quantity Order Specialist with Staples who helped me with the purchase of 9 office chairs was a pleasure to work with. The store manager and his assistant were also very helpful.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Replacement process was Great
on January 27, 2022
Posted by: DAVID S.
Verified Purchase:Yes
This rating is based on three factors. Had this chair for just over a year and the gas lift pole started dragging on the floor. (3 stars). Union & Scale was happy to provide a new base but backordering would mean almost 2 months of waiting. (4 stars) They agreed to send me a new chair delivered promptly and hassle free! (5 stars)
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
OK chair for $200 Customer Service is superb.
on January 27, 2022
Posted by: Jay
Verified Purchase:Yes
-The Chair itself is OK quality. For $200 I would expect more ergonomic adjustments and higher quality materials. -Off the top of my head I would like to see cushioned arm rests being able to adjust the chair higher and increased ability to lean back in the chair. - On the other hand customer service is wonderful. After 3 months the seat of my chair separated from the weaving which made it impossible to sit comfortably because my butt would hit the plastic on the base of the chair. I called customer service at the number on the bottom of the Union & Scale website and the nice lady there sent me a new seat base free of charge even though I did not have the original manufacturing tag (I had cut mine off). If you see this Denise thank you! -Union & Scale customer service is on point hopefully they can improve on their chair design because as of right now there is something wrong in their production.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Sturdy & comfy
on January 26, 2022
Posted by: DARIN B.
Verified Purchase:Yes
Very pleased with the comfort and construction of this sub-$200 office chair. Definitely upgraded the home office with this purchase.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Did not hold up
on January 26, 2022
Posted by: Just okay..
This chair was great but one day the main shaft went through to the ground.
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
fine
on January 25, 2022
Posted by: LARK E.
Verified Purchase:Yes
ok chair not worth the price
Written by a customer while visiting Staples
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