Good quality/sturdy. Very easy to assemble all the holes for the screws aligned with the slots on the components. Especially helpful was the packaging wherein the screws for each assembly step was in a separate pouch and color coded (great idea). Comfortable with adjustments for arm rests height tilt lumbar support etc.
I was able to put it together easily and it works well. The only problem was I could not for at least a week put the headrest on. I called support and they were going to send me another headrest. However I first screwed in the screws for the headrest most of the way removed them and then by laying the chair top on a bed was able to put the headrest on. Very good.
Easy to assemble comfortable office chair. I will say that if you are short this may not be the chair for you. Really like the adjustable lumbar support.