This is a cheap chair that has broken in less than 6 months - the mesh has torn the upright support collapsed. Will not buy furniture from Staples again.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
I have owned this chair for about 7 months. It's was a great chair. Comfortable and easy to put together. Then starting about a month ago the chair will not stay up. It sinks down throughout the day and I have to constantly raise it up.
I am currently waiting for the Piston as mine broke within the first few months of owning it and I am just now getting it shipped at the end of March '22 because the piston was back ordered.( tired of sinking to the ground over and over) The representative was super friendly and helpful but the product itself is cheap and the arm rests are even just flaking apart and the mesh is not comfortable for longer sessions... Lessons learned for me I just want to get my money out of it now...Do not let the look throw you off its nothing like the pricey ergonomic chairs...
SUPERB SERIVCE...AFTER DISCOVERY OF A BREAK IN A NEW OFFICE CHAIR..STAPLES BENT OVER BACKWARD TO ISSUE OUR EXCHANGE QUICKLY AND WITHOUT UNDO INCONVENIENCE.. HIGHLY CHEERFUL IN HELPING = GOOD STAFF
This is the first task chair that I can actually sit in for hours. I think it's because the seat is more ample than most. No more crappy bulky executive chairs for me.
A very comfortable chair which has helped alleviate my back pains from sitting for long periods. Because I am 6’3” the head rest and lumbar adjustment ranges could be higher to meet my personal preferences. However If you are not 6’3”+ this should not be an issue. Well worth the investment especially if you can buy it on sale as I did.