I am extremely disappointed with this chair. I purchased it about 18 months ago and for the price I expected it to last for a reasonable amount of time. Unfortunately it completely broke this week. One of the main support joints just gave way and the chair is now unstable and unusable. It's clear from looking at the break that it was just not well built. The materials feel flimsy and the construction quality is simply not what it should be. For a piece of furniture to fail after only a year and a half of normal use is unacceptable. I would not recommend this product to anyone. Save your money and invest in something sturdier from a different brand.
So far I am really loving this chair. Took only a couple minutes to assemble and was very clear. and I know none of us WANT to be sitting in an office chair all day but if I HAVE to be... it's a pretty good one! No complaints.