The head rest and lumbar support are really nice! I also like the breathability of the chair. I only wish that the seat were just a bit wider so my hips don't rub on the edge. I was able to fix that with a seat cushion but that does take away from the breathability a bit.
My neck and back have been killing me after two years of working from home with my day job...AND I'm an aspiring writer too! I sat on my dining room chair for too long. Wandered into Staples parked my butt in a few chairs and this was the result. This chair is good for longer legs has great lumbar and elbow support and has taken the pressure from my lower back and neck. It's really comfortable! A good buy for the price.
All adjustments work as advertised; Lumbar support tilt control arms low enough for short person head rest and seat height. Wheels roll easily and are quiet. Roger was exceptionally helpful ringing up the best deal and putting assembled chair in my car.
My wife needed a good office chair since she started working from home. This is a great chair that provides good back and neck support so you can sit comfortably throughout the day. I prefer mesh over leather since it's more breathable and doesn't sag like other leather chairs I've had in the past. The only part I didn't like are the wheels. It stared to scratch our hardwood floors so I had to purchase a plastic floor mat. Besides this I would absolutely recommend this chair to anyone looking for an affordable ergonomic chair for the office.