Bought mine at the he beginning of the pandemic. About a year ago the mesh started to pull away to the point of was sitting on the metal frame. Then the hydraulic mechanism pushed it's way through the plastic base splitting it. It was all repaired under warranty. Took several weeks to get the parts. Another year has gone by and the base has split again. I'll get it fixed under warranty again but I'm sidelining the chair and will but something else to use as my daily. The plastic base has a tapered section which mated to the tapered pneumatic cylinder. Downward forces causes an outward force. If they used a step instead of a taper this would not occur.
These are a popular chair here in our office as everyone has one and love them. We did have the hydraulics go out on the newest one I suppose it was made during covid. But Staples quickly replaced it.
Good solid chair for the office at a reasonable price. I’m 6’1 & 250lbs and there is plenty of room with the feeling of stability. I was extremely pleased that it was NOT made in PRC. Glad I made the purchase.
I was having back and hip issues with my current chair. This chair has been amazing- it provides the back support I needed for the long hours of video editing and graphic design.