Customer reviews from Staples
Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Average customer rating
4.4
(5,442 Reviews)
Rating breakdown 5,442 reviews
5 Stars
3,769
4 Stars
902
3 Stars
257
2 Stars
189
1 Star
325
92%of customers recommend this product.
(
94 out of
102)
Customer Reviews for Staples - Dexley Ergonomic Mesh Swivel Task Chair, (UN61365) - Gray
Customer Rating
3
Don't purchase if you want a good head rest
on December 4, 2025
Posted by: Hello
The chair overall is comfortable and supports my lower back with adjustable lumbar support. The Tilt-lock feature does not work. The chair tilts back, only after applying a lot of force but the lever to lock it does not work. The head rest is awful. If you're looking for good head support do not buy this chair. It juts your head forward and is horrible for your posture.
Written by a customer while visiting Staples
Posted by: James B.
Verified Purchase:Yes
I have been using this chair for about 3 weeks. So far I like everything about it. Just hope it holds up.
I would recommend this to a friend!
Written by a customer while visiting Staples
Posted by: M. P.
Verified Purchase:Yes
Great chair for a reasonable price. Easy set and was up and using the chair with the hour.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
3
Broke After 5 Year
on November 23, 2025
Posted by: TexasHomeOfficeUser
"Bought another one after the first one broke after 5 years. The bottom part, the hole where the top cylinder goes in, cracked after 5 years. Since it lasted 5 years, I bought the same kind again and hope it lasts 5 years or more. I just wish they had used metal instead of relying completely on plastic to hold the cylinder, which carries the weight of the seated person."
Written by a customer while visiting Staples
Customer Rating
5
Comfortable and ergonimc
on November 18, 2025
Posted by: Verified purchase
Love the chair! It was easy to assemble and very comfortable to sit in for prolonged periods of time.
Written by a customer while visiting Staples
Customer Rating
2
NOT FOR HOMEOFFICE
on November 16, 2025
Posted by: Dawit
After using this office chair for years plus, I’ve noticed significant issues with comfort and functionality. At first, it seemed fine, but over time, the seat cushion has become increasingly uncomfortable, especially during long work sessions. The padding feels worn out, and it puts pressure on the lower body, making it hard to sit for extended periods.
The back support has also declined. Instead of helping maintain proper posture, it now causes lower-back discomfort, and I often find myself needing to adjust or stand up to relieve the pain. This makes it difficult to use for daily work.
Another major problem is the lack of proper adjustment options. The chair doesn’t offer smooth or flexible angle adjustments — it only tilts when pushed backward or forward, with no real locking or precision control. This makes it hard to find a comfortable sitting position and limits its usability.
Overall, the chair has not held up well over time. What started as a decent purchase has turned into a source of discomfort. I wouldn’t recommend it for anyone who needs long-term support or a chair for regular daily use.
Written by a customer while visiting Staples
Posted by: “Teach”
Verified Purchase:Yes
Very comfortable chair. The support pad for the lower back fits perfectly.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
3
Item damaged in the Box !
on November 10, 2025
Posted by: Looked Good Untill...
We received the item in an undamaged box, however the chair has a large crack in the plastic area behind the seat. Will be returning if / when I can get Staples Site to cooperate and accept the Return !
Written by a customer while visiting Staples