This chair is as described. It is comfortable adjustable and provides support. I am 5'1" - would be nice if the head rest came down just a bit more same for the arm rests. But this doesn't detract from the comfort and support. I give it high marks.
I'm pleasantly surprised at how comfortable this chair is. I'm 5'5" and I've been dealing with some lower back / S.I. joint pain on and off for years and have been so nervous about ordering a chair online. My friend talked me into getting this and I'm so glad I did! Back comfort is spot on. Seat length is perfect. Arm rests are great and I can adjust to tuck under my desk. Head rest is also perfect. I wish they offered the same chair with more recline and a foot rest but then that would just be a recliner. I would definitely buy again.