It's nice being able to adjust/lean back and even to have a head rest but I felt like improvements are needed. My back would hurt after sitting in it all day (work from home). I tried adjsuting the lumbar support and it may have helped temporarily but would get to the point where I would have to take meetings standing up to try and give my back a break. The headrest is also a little to forward in my opinion. I could never find the right height or position of the head rest for my neck to feel supported and not have to lean all the way back. Lastly the material of the seat would sort of grab onto my pants and would cause my pants to catch on the seat and cause bunching. For $200 this chair was not it for me. My wife loves her chair though so this could definitely be a me issue.
We are very happy with the chair except the screw holes to attach the headrest do not line up properly so we are going to have to use glue to attach it.