I purchased 2 of these chairs. One for myself and one for my son. We both work at home. The mesh came loose on both of these chairs.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Purpose: Desk chair for my son's dorm room. Portability: Carrying the box up two flights of stairs a major back-breaker. I have no clue why vendors of heavy objects do not spend any money on designing better outer packaging which makes it a little more convenient to lift & carry up on stairs! Assembly Process: Very poor documentation and ill fitting parts. It took almost 1-1/2 hours for myself and my son to assemble it in crowded & narrow space. Initial Impression: Looks good and appears solid. Time will tell how durable it is.
Chair broke around the 2 year mark. I am 6'1 Ht. 200lbs surprised it was unable to support me for such a short time frame. For the money I would buy something else.