I have been using the chair for a couple weeks and like it a lot. The back reclines and the seat tilts a little with it - a good thing. I like the headrest to support my head (duh!) when reclined. I replaced the casters with rollerblade-type wheels. This is a nice upgrade to consider. There was nothing wrong with the original casters but the replacement wheels are nicer. The 7-year warranty gives me confidence in the durability.
After a couple months the mesh seat sunk making this chair actively painful to sit in. My legs hurt for a couple days even after no longer sitting in it. I am 85lb LESS than the rated weight so this should not happen.
Response from StaplesBy September 23, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.