The piston is already losing its hold and am finding myself repeatedly having to raise the level of the chair up after just 10 months of use!
Response from StaplesBy October 25, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Chair was comfortable and quality seemed good at first. However the mesh on the seat ripped away from the sides after only 4 months causing my bottom to touch the hard plastic base. I weigh 170lbs and use the chair in my home office.
Response from StaplesBy October 25, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Only had it for about a week so far but as of writing it's the best value out there at the moment that I can find. There's no way I'm paying $500+ for an office chair. This is perfectly affordable the mesh seems durable highly adjustable headrest is nice there's a soft foam cushion for your legs on the front of the chair armrests are high-density foam but still comfortable.... Basically all that I would recommend would be to go and buy a set new premium non-marring wheels to replace these with and you've got a chair that rivals many of the absurdly expensive chairs.