The piston is already losing its hold and am finding myself repeatedly having to raise the level of the chair up after just 10 months of use!
Response from StaplesBy October 25, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
Only had it for about a week so far but as of writing it's the best value out there at the moment that I can find. There's no way I'm paying $500+ for an office chair. This is perfectly affordable the mesh seems durable highly adjustable headrest is nice there's a soft foam cushion for your legs on the front of the chair armrests are high-density foam but still comfortable.... Basically all that I would recommend would be to go and buy a set new premium non-marring wheels to replace these with and you've got a chair that rivals many of the absurdly expensive chairs.
I've started to get lower back pain and numb/tingling legs so I researched the best chairs that can be bought. There are several on the top of all the lists that are very expensive and I bought one and it was so uncomfortable I returned it right away. I bought an even more expensive one and it's better but I can still only sit on it a couple hours before I start getting pain. I visited my daughter's home for a few months and she had a "modern" chair in her home office that looks slick but is totally unusable. But I needed to get work done so I looked for something I could pick up locally. Staples had this in stock and reviews were good so I got it. I wasn't expecting much after my previous experiences. But I can sit in this chair all day without discomfort. This probably depends on everyone's own body type/issues but I'm going to get two of these for my home. On top of that they're a fraction of what I paid for the high-end office chair I have now.
1. This chair is not the proper size unless you’re extremely short. The headrest is literally lower than my neck and extremely uncomfortable. It’s not a headrest unless you’re less than 5 feet tall. I’m 5’9” which is pretty average height and it’s nowhere near being high enough to be a headrest. And it didn’t adjust higher or lower. 2. As other reviews have said the lock function is not really a lock. The chair still tilts back at an uncomfortable angle. I bought this chair to improve my posture and because I needed a headrest. It’s worse than the chair I have. Extremely disappointed and now I have to go through the hassle of taking it apart and returning it.