The chair is fairly comfortable and was easy to put together. The real issue is that it no longer stays elevated. I’ve had this chair for some time now but now it sporadically drops without warning which is pretty annoying.
The mesh from this chair has separated from the frame at just 15 months after purchase. Unhappy.
Response from StaplesBy October 25, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
I love this chair! Not only is it so comfortable but ergonomically it’s genius! The positioning of the arms and headrest help a lot with my carpal tunnel. I wish I would’ve purchased this chair sooner.
I surprised my wife with this chair and she loves it. She has scoliosis and her old chair made things worse. The first hour of using this chair and she could already feel the difference.
Everything was great until I tried to attach the headrest. It appears that there was a something missing on the headrest so I could not attach it to the chair.
Not even 5 months old and seat fabric web has torn away from the frame. Very disappointed.
Response from StaplesBy October 25, 2022
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.