Quality of chair is just what we needed. It was easily unpacked and constructed. The salesman that handled this purchase was a super guy. It was a joy to do business with him.
Lasted less than 4 months pneumatic cylinder no longer works correctly chair slowly sinks when sitting in it.
Response from StaplesBy January 10, 2023
We are sorry to hear about your experience with the Dexley chair. Although this is not expected to occur this type of issue is covered under the 7-year manufacturer warranty. Please contact Union & Scale Product Support at 800-270-9557 or productsupport@unionandscale.com for further assistance.
The chair was easy to build headrest was probably the only part I took longer on. Still doable with one person. Pros: Just the right stiffness on the mesh material. Feels sturdy. Packaged good. I didn’t know how much a headrest would help while gaming. Definitely take the time to throw it on. Neutrals: Now I understand that I got the bigger version of this chair that was a personal preference as I wanted it to support more weight if needed (I’m 165lbs). So If you are on the shorter side & plan on swapping to rubber wheels it might be too tall for you. I’m 5’6 and can barely rest my legs on ground with my swapped wheels. This is also a problem for the headrest as I have it set to the lowest setting and it sits just right. Not deal breakers though. Backrest was adjusted as forward as possible I still added my old lumbar support just so my legs can be pushed further out. Would probably be a problem if I didn’t have it. Other than that so far so good for a $150 chair.