Look very carefully at the box and label when you pick up this chair. It will display a picture of a black chair and very subtly have gray/white on the edge of the package. That should be fixed. They should spring to include a photo of the gray/white model on its box or make the color more prominent. I exchanged mine for a black/black model. Assembly was easy. It's more comfortable than my previous chair. So far so good.
This is an amazing chair at an affordable price point. I was skeptical but WOW! The quality is high and there are many features to make the chair comfortable. Highly recommend.
It's only been 11 months and the mesh seating is already starting to tear. At first I needed a chair for the hot sticky days and the mesh assures that nothing will stick to any exposed skin and that my behind doesn't generate the usual heat from sitting on the average chair leaving it at a cooler temperature. But I'm a heavy guy at 270lbs so the "hammock" is already starting to sink to the bottom of the seat.
I'm Mary his wife I bought the chair It's just my size not too big not too small it's comfortable and looks great in my office space. I like the fact it has 3 years protection with it an added bonus.