The adjustable lumbar and neck support is great (you can move the attached pillows to fit you). Just got it so I'm hoping the material (stitching) holds up. One of the sample chairs showed extreme wear. It's made of pleather so maybe a better material is in order? Otherwise I recommend it!
For any position or use there is an adjustment that makes this chair very comfortable. The moment I change what I'm doing the chair stops being comfortable and I have to readjust it. The cushions are the most trouble because they go from supportive to intrusive in a flash. Sometimes the only adjustment that works is to unstrap the head cushion or the lumbar cushion. Then I'll lean back with a book and need to reattach it. So for any one thing this chair is very comfortable. If it's meant to be a multi-use chair you'll spend a lot of time fiddling with it. Tip: Settling for an average adjustment that's sort-of-comfortable most of the time doesn't work. It doesn't take long to go from sort-of-comfortable to sort-of-uncomfortable.
This chair is so accommodating. It adjusts to my height which is low. My feet lay flat on the floor. The several adjustable arm positions make the chair comfortable. Also Lumbar and neck support pillows adjust to where ever I need them. But the greatest feature of all is the reclining factor. If you are planning to purchase a new chair for office or game room this is the one to get
Still not able to put on the covers over both sides of the chair around the arm rests. Almost impossible to line up properly even with one screw in. Otherwise a very nice chair. Don’t know how or when I will get the covers on.