I spend way too much time in my office at home. I have had four spinal surgeries & most of my spine has been replaced or supported by titanium cages; screws; & rods. I am not an online gamer but this chair has enabled my to spend hours in it without becoming overly soar. I highly recommend it if you use arm rests & need to support your lower back & neck. It is so highly adjustable & has multiple support cushions enabling it to be custom fit to anyone.
The bottom line is that I honestly expected at least as reliable a deliver as say UBER or a homeless guy on a bicycle that doesn't have a map or gps! I live in an apartment and it is clearly labeled abd it's between two businesses. My address is 16 there is a big restaurant at 14 and an electronic store at 18. The first driver messaged corporate at 8:30 that the address given was not valid! I don't understand why he did t attempt to call or come back but ok. Spoke to a supervisor and she was apologetic and said she would make sure he delivered it and require a signature the following day. I waited home all day! I checked the tracking which doesn't update regularly and it said left at front door! That means he left it on a city street! Would you leave an almost $200 chair on a street named broadway I. A city? NOPE. It wasn't there. The next day he did the same exact thing but I was checking every 15 minutes for hours. I'm disabled and live on the third floor not convenient at all!
I gave it a 2 star it is comfortable but it is very cheaply made. For how expensive expensive chair is after having it a month I had to replace and arm it just fell off and then now the other arm is getting lose and the chair feels like it's getting a little lose like it will start rocking soon. Very very cheaply made!