I bought a gaming chair about two years ago and something went wrong with it. I used the asurion warranty I had purchased and within about 7-10 days had a new gaming/computer chair. The guy who helped me was outstanding and really did an excellent job. I could not be more pleased.
it's a gaming chair -- ad I'm not a gamer -- but I spend considerable time writing at the computer and it is a big improvement over the standard chair I've used for years.
Chair is very comfortable and well made. Staples employees were knowledgeable about the chair and the warranty information. My son said it very comfortable and he loves that it reclines back also. Best purchase!!
Please take a look at the stitching of the back of the seat back because ours came with a hole from stitching the cover. The quality of workmanship overall looks very rushed and second rate.