Good thing I purchased the warranty together with this chair because I got a refund. 7 months later the right armrest fell apart and the seat height drops unexpectedly.
Leo was very helpful explaining everything. He knew they had the chair in stock and I would not have to order online. He was able to assemble the chair in an hour. Kyle helped me take the chair to my car. I was impressed that instead of going straight back into the store he gathered the carts and took them back with him. He could have just walked by them.