Needed a good chair with lower back support and this was the best one I tried in the store. I'm a 60 yr old woman and I was able to put it together myself... it was a little heavy but I managed! Only one bolt was not properly drilled and it took me a ton of effort and time to get it in there! Otherwise I'd give 5 star... only had it a week but much better for long zoom meetings! I thought it was better than a regular office chair.
It was very uncomfortable to our daughter a full time remote worker. She tried it for two days with and without the lumbar support and it did not work for her.
I work from like many of us do and this chair is quite comfortable. Sometimes with my old office chair it allowed me to sit on one leg. sort of like half Indian style. It was comfortable but maybe not the correct posture I needed. With this chair it forces you to put both feet on the ground and snugs you into a pleasing posture that's quite comfortable. I chose not to use the accessories that it came with as the chair has enough support for what I needed. I also noticed that the back of the chair could be positioned up right preventing me to slouch forward. I would recommend this chair for any desk jockey out there.