I’m 6’3” with a long torso. Finding a comfortable work chair that’s tall enough for me is a challenge. This chair has a high enough headrest for a tall person like me and you can attach the pillow on the top section (as well as though the middle opening if it needs to be lower). The lumbar support is firm enough for me and adjustable up or down. The back reclines independent of the seat and it stays in place when you lean the whole chair back as well. The casters roll smoothly on my solid floor surface without binding. I did notice that the floor model in the store had some wear on the “pleather” seat surface. So far the chair I purchased is holding up well after a week of heavy use. Suggested add-ons: I do use a footrest with the chair when it’s reclined. I also suggest attaching a separate solid mouse pad to the armrest if desired. The armrest is flat and supports bolting on a mouse pad.
I was looking for a chair that would help me with neck strain in my home office. This had a good sale going on and has a lot of features of more expensive chairs. I liked the adjustable lumbar cushion and the neck cushion for added comfort. The back leans back quite a bit and it goes u and down. The arms also adjust up and down a few inches for maximum comfort and the armrest angle in and out slightly with what you might be doing at any given time. Very adjustable and very comfortable. I'm halfway thinking about clipping a speaker to the top.
Very comfortable chair. Has as many features (swivel arms both vertically and in and out as well as a recliner feature) as my office chair which cost over $800 about 10 years ago.
The instructions were simple and the chair is very customizable and it looks and feels like a more premium chair. The warranty will make sure my chair will stay that way!!!