Bought chair in a box. Wonderful step by step instructions and parts packaged by step so easy to find. Took about an hour to assemble. Assembly tool included. Comfortable chair with lots of adjustments.
Got this for my partner who is under 5' and it's perfect. Good support good adjustment levels comfortable etc. However I am well over 6 foot and the headrest isn't tall enough for me and the arm rests don't reach my preferred height either. But if you're 6 foot or under it seems to be a great chair.
Bought this as a birthday gift for our gamer kiddo. He says it is very comfortable and is enjoying it so far. It was a bit difficult to put together hence the reason for the 4 stars. Spouse had a hard time getting the arms and side panels to line up right to get the screws to catch.