2nd chair of this manufacturer I've purchased from staples. The right arm rest came off. I was able to reattach it successfully. Other than that, the chair has functioned as expected.
Arm rest came off after 4 months. Impossible to fix. Junky, cheap material. I did a bunch of research to find a solution and learned it's a common issue. Don't recommend.
Literal piece of trash. Good luck putting this thing together. Quite literally impossible to put the side panels on. Not to mention mine came with a massive hole punched through the box into the seat.
Got this for my boyfriend and he loves it! Everything is adjustable- height reclining arm rests and pillows! Very supportive for posture but also has the ability to lounge.