I've only had the chair for a couple weeks but I am extremely satisfied by it. Assembly was a breeze. Putting the hardware in separate bags labeled step by step is an excellent idea. Took about 30 minutes to fully assemble. First night sitting in it I fell asleep in the chair and slept for 8 hours. I woke up feeling great. I spend an average of 4 hours a day sitting in it and it's just so comfortable. I researched a LOT of chairs before I bought this one and I'm so glad I chose this one. Time will tell but it feels well built so I don't see it having any issues over time but the fact that it comes with a 7 year warranty puts those worries to rest. Almost all the chairs I researched offered a 1 year or less warranty. So as far as I know 7 years is unbeatable. The only thing that I think could be better is the casters don't glide across hard floors as well as they would on carpet but that's barely an issue. It still moves well just think it could move better on hard floors.
Got this on sale at a pretty good price. Definitely better for gaming than the plain old office chair I was using. Best feature for me is the adjustable arm rests which can be set low enough so that my elbows are free when I’m holding a controller. Also the high back with the neck pillow provides comfortable support for the head neck and shoulders.