It is a fair chair mostly made of metal. if you are not careful you may screw up one of the bolts. The head pillows zipper ripped off and is no longer usable.
I am 5'3" and EVERY office chair seems to have a deep seat and I end up w/large pillows behind me so my feet touch. Additionally I have lower back issues and ideally need to sit as far back in a chair as possible. A deep seated chair doesn't allow for that either! This chair depth is perfect - even though it's advertised as a gaming chair it makes a perfect office chair. It has 2 small pillows that you can adjust. One is for your neck & the other your lower back. I use both of them in the lower back area & it gives me GREAT support! My husband (who is 6'2") has the exact chair he likes the neck pillow to be for his neck. Even though this chair doesn't have the typical deep seat he even likes it better than other office chairs he's had. He sat in it at the Staples store & loved it!! I gave it a try at my desk and ordered another one. Would recommend trying one out in a store before purchasing (especially online) because once you put it together (my husband said it wasn't very hard) and if you decide it doesn't work for you you have to disassemble & put back in the box to return to the store. Just FYI. Would highly recommend this chair!!
Chair was pretty straight forward to assemble. Directions were good and the way the screws were labeled was great. The project was made easier by using reel wrenches rather than the junky tool included. Chair adjusts in so many ways I could get it perfect for my desk. I especially love that the arm rests adjust vertically and rotate. Could achieve perfect support for my arms. The lumbar pillow is nice. For me how they suggest installing the neck pillow was way too low. Figured out a way to install it 6" higher and it is perfect. Really happy with this chair.