Chair is very comfortable and well made. Staples employees were knowledgeable about the chair and the warranty information. My son said it very comfortable and he loves that it reclines back also. Best purchase!!
The Chair is great. Fully adjustable plus excellent tilt adjustment with good back support & head support. Only glitch was that it arrived with a broken cover for the hydraulic lift. So I went to a nearby Staples Store and swapped the part out for a good one. Assembly was easy and there is a Youtube video for additional assembly support.
For any position or use there is an adjustment that makes this chair very comfortable. The moment I change what I'm doing the chair stops being comfortable and I have to readjust it. The cushions are the most trouble because they go from supportive to intrusive in a flash. Sometimes the only adjustment that works is to unstrap the head cushion or the lumbar cushion. Then I'll lean back with a book and need to reattach it. So for any one thing this chair is very comfortable. If it's meant to be a multi-use chair you'll spend a lot of time fiddling with it. Tip: Settling for an average adjustment that's sort-of-comfortable most of the time doesn't work. It doesn't take long to go from sort-of-comfortable to sort-of-uncomfortable.