Received shipment assemble chair with no problems. Tested adjustments all worked fine. Very nice to sit arm rest adjustable to what I like. Off and running.
I bought this chair thinking it would help fix my posture while working. It actually make my posture worse and caused terrible neck pain. The sies turn pushing your shoulders forward (BAD!!) and the headrest pushed your neck forward. I got an x ray of my neck after using this chair for two years and my neck is pushed forward now. Currently in physical therapy trying to fix the problems this chair caused
Response from StaplesBy May 1, 2024
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^
Probably the worst chair Ive owned. Both arm rests become wobbly before falling off the chair and its impossible to actually fix even a simple issue like that because of the how tedious the parts inside are. Chair is also very uncomfortable had to buy an extra seat cushion because sitting in it hurt my tail bone so bad never had a chair like that. The back pillows are also stiff and uncomfortable I had hoped they just needed to be broken in but after 4 months are still as bad as they were one day 1. IDK how its possible there are any positive reviews for this at all that seems very suspicious to me that there are as many 5 stars as there are. AVOID THIS CHAIR AT ALL COSTS
I work in Digital Marketing so I’m sitting behind the computer must of the day. I needed a chair that was going to have back and neck support. This is the best office chair I've ever used. A+ Recommendation.